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Exchange Policy
- Eligibility: You can exchange your product within 7 days of delivery if there is a defect in the product or a mistake on our end.
- Procedure: Please contact our customer service team to initiate an exchange. Provide your order number and details of the defect or mistake.
- Conditions: The product must be in its original condition and packaging. We will inspect the product before processing the exchange.
- Shipping: Customers are responsible for the shipping costs associated with returning the product for exchange. We do not offer pickups for exchanges.
Shipping Damage
- We are not responsible for any damage that occurs during shipping. Please inspect your product upon arrival and contact the shipping carrier if you notice any damage.
Refund Policy
- We do not offer refunds for any products. Exchanges are the only option available for eligible items.
Thank you for understanding our policy. If you have any questions, please reach out to our customer service team.